AFIELD TERMS OF SERVICE

INTRODUCTION

Welcome to Afield.com (the "Website")! These Terms of Service are a written contract (the "Terms") between you and/or your company (collectively, "you") and Sieg, LLC doing business as Afield ("Company," "we" or "us") and apply to your use of our Website. These Terms also apply to your purchase and use of any goods or services (collectively, "Products") through the Website.

If you don't agree to these Terms, then you must stop using the Website.

ARBITRATION

This is important, so we are mentioning it here at the top of the Terms: These Terms contain an "Arbitration Agreement" where you waive your right to a jury trial and to bring a class action.

What is arbitration?
Legal disputes are usually resolved in a court of law in front of a judge and, sometimes, a jury. Court cases are a matter of public record. Arbitration is a less formal and more private way of resolving disputes. Instead of going to court, the parties give their arguments and evidence to an arbitrator, and the arbitrator decides who "wins" the case by applying the law in the same way that a judge would. In fact, many arbitrators are retired judges or lawyers. Instead of a courtroom, arbitrations are generally held in a private office, such as a conference room, or by videoconference.

What is our Arbitration Agreement?
Under these Terms, ANY DISPUTE OR CLAIM BETWEEN YOU AND US RELATING TO YOUR USE OF THE WEBSITE OR PRODUCTS, THESE TERMS, THE PRIVACY POLICY, OR ANY OF THE OTHER TERMS AND POLICIES LISTED IN THESE TERMS MUST BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION. This means that we all agree that we will only resolve our legal disputes through arbitration and not in a court of law. Without this Arbitration Agreement, you would have the right to sue in court with a jury trial.

How will the arbitration work?
The arbitration must be filed and conducted through JAMS (www.jamsadr.org), which is a provider of arbitration services in the United States and internationally. JAMS' Streamlined Rules will apply to the arbitration.

If you file a claim against us in arbitration, then we will pay all filing, administrative, and arbitrator fees for claims up to $75,000. If you file a claim over $75,000, then the allocation of fees will be determined by JAMS' rules.

The arbitration must take place in Charlottesville, Virginia, or if the parties agree, by videoconference. The arbitrator will apply Virginia state law, unless there is a conflict with United States federal law, in which case the arbitrator will apply federal law.

Exceptions to arbitration
Either you or we can choose to go to a state or federal court in Charlottesville, Virginia, instead of arbitration, if the lawsuit:

• Is filed in small claims court; and
• Remains in small claims court; and
• Is brought only on an individual, non-class basis.

Either you or we can also seek temporary or preliminary relief in court (such as a temporary restraining order or preliminary injunction) to stop harm from happening while an arbitration is pending, without giving up the right to arbitrate the underlying claim.

Class action waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER PARTY ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS. THERE WILL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT, HEARD, OR ARBITRATED AS A CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION, OR AS A MEMBER IN ANY SUCH CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING.

If a court decides that this "Class Action Waiver" provision is not enforceable, then the Arbitration Agreement won't apply, and you can sue in court instead.

YOUR ACCOUNT

When you create an Account or otherwise interact with the Service, you agree to:

• Provide complete and accurate Account information;
• Promptly update Account information to keep it current and accurate;
• Maintain the confidentiality of your Account credentials and accept responsibility for all activity on your Account;
• Immediately notify us at our email address if you suspect your Account has been compromised; and
• Assume all risks associated with unauthorized access to your Account information and any other information you provide to us.

It is up to you to keep the email address associated with your Account up to date so that you don't miss any such notifications.

PAYMENTS

Your Payments
You agree to pay Company all fees associated with any purchases made by you through the Website. Any order placed can be cancelled at any time for any reason at the discretion of the company.

Our Guarantee
We stand behind the quality of our license plate frames. If your product is defective, we'll replace it. If your product fails you after honest and normal use, we'll repair or replace it.

Refunds and Returns
We can accommodate returns for new and unused Products purchased on the Website within 30 days of delivery except for these few conditions:

• PERSONALIZED LICENSE PLATE FRAMES are final sale; and
• any OUTLET SALE items are also final sale.

Returns will only be accepted if the Product has not been used and is in its original packaging. We reserve the right, in our sole discretion, to adjust your return method and return resolution if your item(s) arrive in a condition which does not meet our returns policy. Items that do not meet our return policy will be returned to sender.

We only accept returns and exchanges for products purchased on the Website; if you purchased your product from a retailer, you must return it to said retailer and the retailer's refund and returns policy will apply.

You can initiate a return or exchange online by visiting our Returns page on the Website.

Refunds can only be issued to your original payment method or via store credit, less any shipping fees.

When you initiate a return, you will be provided with a return label and the cost of the return label will be deducted from your refund total. We are unable to provide free return labels for standard returns being refunded to your credit card.

Returns will be processed within 10 days of your return being delivered. You will receive an email confirmation once your return has been processed.

If you've paid with a third-party payment service, any payments already made will be refunded to your account (minus the original shipping cost and return shipping costs). If you paid with a credit card, the full amount of the returned items (minus the original shipping cost and return shipping costs) will be refunded to your credit card (please allow 3-5 days for this to post to your account). If you paid with a gift card, your refund will be issued back to that gift card.

Except as expressly stated in this subsection entitled "Refunds and Returns," THERE ARE NO REFUNDS AND ALL SALES ARE FINAL.

Exchanges
If you initiate an exchange, you will receive a free return shipping label and a gift card for use on the Website for the full value of the subtotal of the Products that you are returning.

Gift cards will be issued as soon as your return has been tendered to the courier. Gift cards cannot be split or converted to cash or credit to original payment.

Shipping
All Products are shipped FOB Origin, which means the risk of loss passes to you once they are delivered to the carrier.

INTELLECTUAL PROPERTY

Company Property
We own and shall continue to own all proprietary rights in and to the Website and Service and any associated intellectual property. You agree that the Website and Service contain proprietary content, information, and material protected by applicable intellectual property and other laws, including but not limited to copyright and trademark laws. You agree not to use such proprietary content, information, or materials other than as permitted in this Agreement or with the advance written consent of the Company.

Your Feedback
For any feedback you provide to us, you grant us a perpetual, irrevocable, non-exclusive, worldwide, fully-paid, royalty-free license to use, reproduce, modify, create derivative works of, distribute, publicly display, publicly perform, make, have made, import, sell, and offer to sell such feedback in any manner deemed appropriate by the Company in its sole discretion.

CUSTOM PRODUCTS

If you order personalized license plate frames or custom products, you acknowledge that:

• Custom orders are final sale and cannot be returned or exchanged;
• Production time may vary depending on customization complexity;
• You are responsible for ensuring all text, specifications, and custom details are correct before finalizing your order;
• We reserve the right to refuse custom orders that are inappropriate, infringing, or infeasible; and
• Custom products may have extended lead times beyond our standard shipping estimates.

PROHIBITED USES OF THE WEBSITE

You are not permitted to do, nor may you allow any third party to do, any of the following: use the Website in any way that violates any applicable laws or regulations or the rights of the Company or a third party; use the Website to stalk, harass, bully, impersonate, or harm another person; use the Website to promote hate speech, violence, or discrimination; use the Website in an automated or programmatic manner, such as by using bots or scrapers, unless approved by us in writing; attempt to gain unauthorized access to any portion or feature of the Website, or to any systems or networks connected to the Website; probe, scan, or test the vulnerability of the Website; interfere with or disrupt the Website or servers or networks connected to the Website; or engage in any activity that imposes an unreasonable or disproportionately large load on the infrastructure of the Website.

DISCLAIMERS AND LIMITATIONS

No Warranties
A warranty is a promise made by a business to a consumer about the business's products or services. The law assumes a business has made certain warranties unless it disclaims them. When a business "disclaims" a warranty, it is the equivalent of saying "we are not making this promise to you."

UNLESS WE EXPRESSLY WARRANT SOMETHING IN THIS AGREEMENT, WE DISCLAIM ANY AND ALL WARRANTIES TO YOU, INCLUDING EACH OF THE FOLLOWING WARRANTIES: ALL WARRANTIES ARISING BY OPERATION OF LAW OR OTHERWISE, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, NO ENCUMBRANCE, OR TITLE, OR WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICES.

WE DO NOT WARRANT THAT THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS. WE DO NOT WARRANT THAT YOUR ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR THAT THE WEBSITE WILL FUNCTION ERROR-FREE.

If you purchase a Product from us, it may come with its own warranty and disclaimers. In such event, the Product warranty and disclaimers will apply to your use of the Product. If the Product does not have its own warranty and disclaimer, then the warranties and disclaimers in these Terms shall apply to your use of the Product.

Limitation of Liability
This section limits the types of claims you can bring against us. These limitations help us reduce the risks associated with providing the Website and Products—in fact, we could not provide them otherwise.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST CONTENT OR OTHER DATA, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FAILURE TO MEET ANY DUTY, INCLUDING GOOD FAITH OR REASONABLE CARE. THESE LIMITATIONS APPLY REGARDLESS OF THE FORESEEABILITY OF SUCH DAMAGES.

MISCELLANEOUS PROVISIONS

SMS Consent, Collection & Disclosure
By providing your mobile number and opting in to receive SMS messages from Sieg, LLC doing business as Afield, you consent to receive text messages regarding your orders, account updates, customer service inquiries, and promotional content. Message frequency may vary. Standard message and data rates may apply.

We may collect personal data such as your name, phone number, and order details to deliver and improve our SMS communications. This information is used solely for the purpose of providing you with relevant updates and support.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data is handled in accordance with our Privacy Policy.

You can opt-out of receiving SMS messages at any time by replying STOP. For help, reply HELP or contact our support team.

Minimum Age
You represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction, if different than 18).

Governing Law and Venue
These Terms will be governed by the laws of the Commonwealth of Virginia. Any dispute related in any way to your visit to the Website or to Products you purchase from us shall be submitted to confidential arbitration in Charlottesville, Virginia. Arbitration under these Terms shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms shall be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise.

Changes to These Terms
We reserve the right, in our sole discretion, to modify, discontinue, or terminate the Website or to modify these Terms at any time and without prior notice. If we modify these Terms, we will post the modification on the Website. By continuing to access or use the Website after we have posted a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Website.

Entire Agreement
These Terms constitute the entire agreement between you and the Company and govern your use of the Website, superseding any prior agreements between you and the Company relating to the Website.

OTHER TERMS AND POLICIES

We take your privacy very seriously. Our Privacy Policy (the "Privacy Policy") is a part of these Terms and is incorporated by reference. The Privacy Policy contains details about how information is collected from you through the Website, how it is used and shared with our service providers, and what your rights are with respect to such information. The Privacy Policy is available on our Website.

CONTACT INFORMATION

Sieg, LLC doing business as Afield
5744 Batten Rd
Crozet, VA 22932
United States

Last updated: April 16, 2025